Turn more leads into members.
XODA Reach brings lead capture, pipelines and automated follow-up into the platform you already run your gym on. No exporting, no re-keying, no hoping someone remembers to call back.
XODA Reach included on every XODA plan.
Now powering fitness businesses across 14 countries.
Most gyms are running five systems that don't talk to each other.
A booking system here. A CRM there. An email tool nobody's logged into for a month. And a Google Sheet quietly holding the whole thing together.
Every gap between those tools is a place members fall through. A lead comes in on Facebook and nobody follows up. A member stops booking and no one notices for six weeks. The data that would have told you either of those things sits in four different places, none of which agree with each other.
That's the problem Reach solves.
What XODA Reach does
Every lead in one place
Enquiries from your website, Facebook, Instagram, walk-ins and referrals land in a single inbox — attached to the same member record you already use. Nothing sits forgotten in someone's DMs.
Pipelines you can actually see
Every prospect sits at a visible stage, so you know what's in play and what's gone cold. No more asking the team where a lead got to.
Follow-up that runs itself
Automated sequences chase leads and re-engage quiet members without anyone remembering to. The follow-up happens whether your sales lead is on the floor or on holiday.
A 24/7 AI assistant
First response, out of hours, every time. A lead arriving at 9pm on a Sunday gets an answer at 9pm on a Sunday.
One login. One app. One experience — Reach isn't a bolt-on, it's part of XODA.
Eight out of ten leads never got picked up.
One gym came to us adding leads by hand and driving every follow-up manually. By their own numbers, they were only making contact with two out of every ten people who enquired.
It wasn't an effort problem. Lead volume was high and each new day's enquiries took priority over the last — a Monday lead got a couple of attempts, and by Wednesday it was buried under fresher ones, with no process to circle back.
What changed was that follow-up stopped living on staff phones. Every call and message ran through the system, so each touch was logged and time-to-first-contact became something they could see. Once it was measurable it was improvable — their contact rate rose sharply, and sales followed.
"Eight out of every ten leads never even picked up the phone. Literally only two out of every ten they were able to get in contact with — because those touch points were so manual."
Your data stops arguing with itself.
When management and marketing run on the same system, there's one record of every member and every lead. No exports. No reconciling two dashboards that disagree. No spreadsheet that's three weeks stale.
It's the part that's hard to appreciate until you've lived without it — and it's why we brought both worlds together rather than building yet another integration.
Jackson and John unpack XODA 2.0
A 40-minute conversation on why fragmented software quietly costs you members, what Reach does, and where the platform goes next. Jump to what you need:
It's already in your account.
Reach is included on every XODA plan at no extra cost — for existing customers and anyone signing up today. There's nothing to buy, nothing to migrate and nothing new to learn your way around. Same login, same app, working from the member records you already have.
Questions, answered.
Ready to grow your fitness business?
See how XODA can help you streamline operations, engage members and grow with one powerful platform.